Friday, 31 August 2012

The Pesos Controversy

Even if you're back, you stored you backpack away, you pretend everything is ok, being back brings its share of problems. Some of them are really obvious.

The  "principal" problem until now is to change my cuban convertible pesos (CUC) and my argentinian pesos.

In fact, it seems like it's an impossible mission. I went to the only official currency exchange center in town. I was told that nobody would buy that money back because they are not supposed to leave the country where they were emitted. I was told they MUST buy them back at the airport of their respective countries.

About the cuban pesos, I was told that Canadians usually leave for Cuba and exchange their money at the airport when they get there. They do the same before they come back.

In my case, I tried right after I payed my exit tax of 25 CUC. In spite of the illuminated sign that gives the exchange rate for around ten currencies, the canadian dollar being one of them, they told me it was impossible to buy my CUC back.

I'm sorry. What? After having crossed the border, they said.

Same thing after crossing the border. The currency desk, which has no use from what I understood, refuses to exchange my money. What's the use of an exchange desk if they refuse to change the money?

Maybe I should have tried to get american dollars. But with the number of flights going to Toronto, it's inexplicable that they don't have canadian dollars.

Anyway, I advise you to get rid of your CUC as fast as possible before you leave Cuba. I, for one, an trying to sell them to people who intend to fly to Castro's country.

About the argentinian pesos, I found myself with too many of those after a guided tour I signed for was canceled. They gave me my money back a few hours before I left the country. So I couldn't spend it all. And I didn't think of changing them at the airport.

Again, when I got to Cuba, they refused to take my argentinian pesos. The same when I got to Toronto.

Again, I'm trying to sell those to some people who are planning on leaving for Argentina... Traveling friends are my only hope to get some of my  money back.

Services

To conclude, in the "problems" category, I realized that getting the phone, cell phone, cable, internet services back is not that easy. Even more after six months. Not only did I phone to remind everybody that they promised me I could get all the services back without having anything to do (had to call up to five times in a precise case), but I needed to fight to get a discount for the service I didn't get.

For example, I spent 52 minutes on the phone before they transfered me to the satisfaction department, before they finally agreed on giving me some money back.

After a long trip, if you haven't canceled all your services, plan on losing a lot of time on the phone while they tell you that your phone call is "important for them".

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